Performance Management & Accountability

Measures the ability to set the bar and hold it without killing morale — setting goals that fit the work, holding accountability for both results and how they're achieved, having candid performance conversations, and diagnosing the real cause of underperformance. Items are realistic performance-management situations where the easy move either drops the standard or crushes the person. Scoring is keyed to the evidence: goal-setting theory and its moderators including learning-versus-outcome goals (Locke & Latham), Feedback Intervention Theory and private behaviour-specific feedback, accountability for the what and the how, and diagnosing cause before process. Behavioural-tendency framing and equally-credible, misconception-anchored options make it resistant to guessing and faking. A stretch band raises the difficulty. Administration time: 22-30 minutes.