I finished the assessment, but I cannot see a report
Usually one of three things: scoring is still running, your organisation reviews results internally, or the assessment was not submitted.
Work through these in order:
1. Give it a few minutes. Scoring for spoken or AI-graded sections takes longer than for multiple-choice. Refresh My reports after five minutes.
2. Check whether your organisation shares reports with participants. Some organisations — particularly for hiring and for client programmes — deliberately review results internally first. In that case no report appears for you, and that is by design, not a fault. Your HR contact can tell you what their policy is and share feedback with you directly.
3. Confirm the assessment was actually submitted. If you closed the window before selecting Finish on the last screen, the attempt may still be sitting as In progress. Open Assessments → Shared with my organisation — if it shows Resume, it was never submitted. Complete it and select Finish.
If none of that explains it, contact your HR team, or contact us with the name of the assessment and roughly when you took it.
More in “Taking an assessment”
- Watch: the complete walkthrough (2 minutes 45 seconds)
- I was told an assessment has been assigned to me. How do I get access?
- How do I log in?
- I do not have a password, or I have forgotten it
- Where do I find the assessments assigned to me?
- What happens when I start the assessment?
- How long will it take? Can I do it in parts?
- My internet dropped, or I closed the tab. Have I lost my answers?